No further issues have been detected. The engineering team is analyzing the root cause to ensure future stability before the code change is redeployed.
Posted May 27, 2026 - 14:51 CDT
Monitoring
The rollback is completed and performance has returned to normal. If you are still seeing the issue please let us know at support@spiceworks.com
Posted May 27, 2026 - 10:45 CDT
Identified
We're rolling back the underlying tech change from this morning as it is causing the performance issue.
Posted May 27, 2026 - 09:44 CDT
Investigating
Engineering and our ops team are investigating reports where an "oops" error page is displayed intermittently, along with the page loading but failing to display any tickets.