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Welcome to your one-stop-shop for updates on Spiceworks services. We’ll keep you in the loop with verified maintenance and incident updates from our team, so you get all the info you need about our services. While updates shouldn’t be considered real-time, we act quickly to keep this page current as soon as an incident is verified. Subscribe above and follow @Spiceworks on Twitter to stay up-to-speed.
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The Spiceworks Team
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Scheduled Maintenance
Cloud Help Desk Settings page Maintenance (Settings page only) Oct 1, 2026 00:00-03:00 CDT
Starting at approximately Midnight CDT (5am UTC) on Oct 1, 2026, we will perform maintenance on the Settings page for Spiceworks Cloud Help Desk (CHD).
We anticipate this downtime to take no more than 3 hours, concluding around 3:00 AM CDT.
During this maintenance the Settings page will be unavailable and will display a maintenance mode page.
No other aspects of cloud help desk will be affected.
No data will be lost, email processing and all other CHD functions will continue as normal.
To keep up-to-date with our progress or any changes, keep an eye here on our Status Page.
We appreciate your patience and understanding.
Posted on Sep 24, 2026 - 23:58 CDT
We anticipate this downtime to take no more than 3 hours, concluding around 3:00 AM CDT.
During this maintenance the Settings page will be unavailable and will display a maintenance mode page.
No other aspects of cloud help desk will be affected.
No data will be lost, email processing and all other CHD functions will continue as normal.
To keep up-to-date with our progress or any changes, keep an eye here on our Status Page.
We appreciate your patience and understanding.
Posted on Sep 24, 2026 - 23:58 CDT