Spiceworks Status

All Systems Operational

About This Site

Welcome to your one-stop-shop for updates on Spiceworks services. We’ll keep you in the loop with verified maintenance and incident updates from our team, so you get all the info you need about our services. While updates shouldn’t be considered real-time, we act quickly to keep this page current as soon as an incident is verified. Subscribe above and follow @Spiceworks on Twitter to stay up-to-speed.

Cheers,
The Spiceworks Team

Spiceworks Website Operational

Spiceworks Community Operational

Cloud Help Desk Operational

Connectivity Dashboard Operational

Inventory Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 9, 2026

No incidents reported today.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

Scheduled database maintenance on Jan 31, 2026

Completed - The scheduled maintenance has been completed.
Jan 31, 09:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 07:30 CST

Scheduled - We will be performing scheduled database maintenance and infrastructure cleanup to optimize system performance. To ensure a smooth process, the services listed below will be briefly unavailable during this window.

• Impacted Services: Cloud Help Desk (CHD) and Spiceworks Cloud Tools & Apps.
• Email Processing: Outbound system notifications will be disabled during this window and will not be backfilled once maintenance is complete. This will not affect inbound user-submitted emails for ticket creation in CHD.
• Start Time: Saturday, Jan 31, at 7:30 AM CST / 13:30 UTC
• Estimated Duration: Less than 120 minutes.

While we have reserved a two-hour window, we expect the actual downtime to be significantly shorter. We will provide a final update here once services have been thoroughly verified and are back online.
Jan 30, 10:51 CST

Jan 30, 2026

Cloud Help Desk Premium Plan is now live

Completed - The scheduled maintenance has been completed.
Jan 30, 11:01 CST

Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 07:36 CDT

Scheduled - Since July 1, 2025, accounts with six (6) or more active employee seats were required to upgrade to the Premium Plan to maintain full functionality.

To avoid disruption, we temporarily allowed continued email ticketing for accounts that hadn't yet upgraded. However, starting August 11, 2025, we will begin disabling email addresses for accounts that remain over the free tier limit and have not upgraded.

How do I restore my account to full access?
To restore full access, an admin or owner must either reduce the number of active seats to five (5) or fewer, or upgrade to a premium plan.

We have a payment FAQ at: https://www.spiceworks.com/support/help-desk-cloud-edition/docs/#pp-faq

If you need assistance upgrading to a subscription - Please contact us at subscriptions@spiceworks.com.

For technical issues or inquiries, use support@spiceworks.com.
Aug 4, 07:30 CDT

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.