All Systems Operational

About This Site

Welcome to your one-stop-shop for updates on Spiceworks services. We’ll keep you in the loop with verified maintenance and incident updates from our team, so you get all the info you need about our services. While updates shouldn’t be considered real-time, we act quickly to keep this page current as soon as an incident is verified. Subscribe above and follow @Spiceworks on Twitter to stay up-to-speed.

Cheers,
The Spiceworks Team

Spiceworks Website Operational
Spiceworks Community Operational
Cloud Help Desk Operational
Connectivity Dashboard Operational
Inventory Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 3, 2026

No incidents reported today.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - We have seen no further reports of latency or timeouts, and our internal testing confirms that performance remains stable. We are now officially marking this incident as Resolved.

Root Cause:
The issue was triggered by a high-volume surge of API requests from a third-party data tool. This created an unexpected load on our database, specifically impacting the ticket queue and reporting sections.

Prevention:
To prevent a recurrence, we have implemented new traffic controls and rate-limiting measures. We will continue to monitor these systems to ensure long-term stability.

If you are still experiencing any issues, please let our team know at support@spiceworks.com.

Apr 30, 13:03 CDT
Monitoring - We have successfully stabilized the Cloud Help Desk. Our teams will be monitoring for any further issues and investigating the root cause. Please submit a ticket via support@spiceworks.com if you still encounter excessive latency or timeouts.
Apr 28, 14:07 CDT
Investigating - We're investigating reports of slow performance and timeouts on the Cloud Help Desk. We've confirmed this is a system-side issue and are working on a fix. Updates to follow.
Apr 28, 10:14 CDT
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.