Cloud Help Desk maintenance for the 'Settings' page / MFA via Email

Scheduled Maintenance Report for Spiceworks

Completed

The scheduled maintenance has been completed.
Posted Sep 24, 2025 - 02:30 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 23, 2025 - 23:30 CDT

Scheduled

We will perform maintenance for Spiceworks Cloud Help Desk (CHD) starting at approximately 11:30PM CDT September 23, 2025 (4:30AM UTC September 24, 2025).

We anticipate this downtime to take no more than 3 hours.

During this maintenance
* The Settings page will be unavailable and will display a maintenance mode page.
* Multi-Factor Authentication (MFA) for login will be temporarily disabled. You'll still be able to log in using your username and password / social login, but the second authentication step won't be required.

No other aspects of the CHD will be affected.

No data will be lost, and email processing and all other CHD functions will continue as normal.

To keep up-to-date with our progress or any changes, keep an eye on our Status Page.

We appreciate your patience and understanding.
Posted Sep 22, 2025 - 08:18 CDT
This scheduled maintenance affected: Cloud Help Desk.