Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2023 - 17:02 CDT
Update
Updated this maintenance window's timeframe to 1 hour with no change to the start time. Ideally today's actual outage period is still very short, but we are adding some extra buffer in order to validate some operational changes to how we manage maintenance outages.
Posted Mar 29, 2023 - 09:28 CDT
Scheduled
Starting at approximately 5 PM CDT (11 PM UTC) on Mar 29, 2022, we will perform maintenance on the Spiceworks Cloud Help Desk (CHD). We anticipate this downtime to take no more than 30 minutes and maintenance should end no later than 5:30 PM CDT (11:30 PM UTC).
During this maintenance we will perform a periodic database clean up relating to inbound email logging. Some aspects of typical CHD usage may be more performant following this maintenance period.
While CHD may be inaccessible during this maintenance period, no data will be lost, and inbound emails will be processed either during or immediately after the maintenance period has concluded.
To keep up-to-date with our progress or any changes, keep an eye here on our Status Page.
We appreciate your patience and understanding.
Posted Mar 28, 2023 - 14:45 CDT
This scheduled maintenance affected: Cloud Help Desk.