We're seeing lower ticket volumes today and it appears email filters are getting "used" to the new emails. If you are still having issues, let us know at support@spiceworks.com
Posted Mar 21, 2025 - 08:16 CDT
Investigating
While trying to improve deliverability of these emails, we wanted to communicate two things to folks which may help.
1. If you are stuck with a locked account from retrying codes or getting MFA emails in the wrong order, doing a password reset from our login page and changing your password will also unlock the account. This will save you waiting on support to unlock your account.