Spiceworks Status

All Systems Operational

About This Site

Welcome to your one-stop-shop for updates on Spiceworks services. We’ll keep you in the loop with verified maintenance and incident updates from our team, so you get all the info you need about our services. While updates shouldn’t be considered real-time, we act quickly to keep this page current as soon as an incident is verified. Subscribe above and follow @Spiceworks on Twitter to stay up-to-speed.

Cheers,
The Spiceworks Team

Spiceworks Website Operational

Spiceworks Community Operational

Cloud Help Desk Operational

Connectivity Dashboard Operational

Inventory Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Cloud Help Desk - MFA deliverability issues for some users

Resolved - We're seeing lower ticket volumes today and it appears email filters are getting "used" to the new emails. If you are still having issues, let us know at support@spiceworks.com
Mar 21, 08:16 CDT

Investigating - While trying to improve deliverability of these emails, we wanted to communicate two things to folks which may help.

1. If you are stuck with a locked account from retrying codes or getting MFA emails in the wrong order, doing a password reset from our login page and changing your password will also unlock the account. This will save you waiting on support to unlock your account.

2. If you use Mimecast, its "greylisting" feature may be delaying these new MFA emails. More on that here https://community.spiceworks.com/t/cloud-help-desk-release-notes-mar-19-2025-mfa-for-cloud-help-desk-employee-accounts-is-here/1186674/14?u=craig-spiceworks
Mar 20, 08:57 CDT

Mar 20, 2025

Cloud Help Desk Settings page Maintenance (Settings page only)

Completed - The scheduled maintenance has been completed.
Mar 20, 04:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 00:00 CDT

Scheduled - Starting at approximately Midnight CDT (5am UTC) on Mar 20, 2025, we will perform maintenance on the Settings page for Spiceworks Cloud Help Desk (CHD).

We anticipate this downtime to take no more than 2 hours.

During this maintenance the Settings page will be unavailable and will display a maintenance mode page.

No other aspects of cloud help desk will be affected.

No data will be lost, email processing and all other CHD functions will continue as normal.

To keep up-to-date with our progress or any changes, keep an eye here on our Status Page.
We appreciate your patience and understanding.
Mar 19, 07:16 CDT