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Welcome to your one-stop-shop for updates on Spiceworks services. We’ll keep you in the loop with verified maintenance and incident updates from our team, so you get all the info you need about our services. While updates shouldn’t be considered real-time, we act quickly to keep this page current as soon as an incident is verified. Subscribe above and follow @Spiceworks on Twitter to stay up-to-speed.

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The Spiceworks Team

Spiceworks Website ? Operational
Spiceworks Community Operational
Cloud Help Desk Operational
Connectivity Dashboard Operational
Inventory Online Operational
Operational
Degraded Performance
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Scheduled Maintenance

Scheduled logout of Cloud Help Desk on July 1, 2025 Jul 1, 2025 00:00-01:00 CDT

As part of upcoming plan changes, all Cloud Help Desk (CHD) members will be automatically logged out on July 1, 2025. This will sign you out of both CHD and the Spiceworks ID service. This one-time action supports consistent session handling going forward. Members simply need to log back in, restarting the standard 7-day session window enforced for security purposes.
Posted on Jul 01, 2025 - 00:00 CDT
Jun 25, 2025
Cloud Help Desk - Reports on the Export page stuck in the "running" state
Resolved - A fix has been implemented and affected users with support tickets have confirmed it is effective.
If you are still seeing this issue please submit a ticket with support@spiceworks.com
Jun 25, 10:33 CDT
Update - The root cause of this issue has been identified. A fix is being developed in the current sprint. A further update will be made once that code is tested and deployed.
Jun 11, 08:57 CDT
Update - Monitoring indicates the potential fix did not improve the issue. Engineering are treating this as a priority and will deploy additional logging tomorrow, in order to better trap the root cause of the issue.
Jun 10, 11:45 CDT
Identified - Engineering have a potential fix that will be applied late Wednesday June 4th (Central US time). The impact of this will be monitored to establish if additional work is required.
Jun 2, 13:33 CDT
Update - Investigation is still ongoing as we saw this issue for a period of time again this morning.
May 6, 08:19 CDT
Update - The backlog for reports has now cleared and it appears they are being processed normally.
May 5, 14:15 CDT
Investigating - The engineering team has been notified and are investigating the issue.
May 5, 13:23 CDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
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